USFK NOVEL CORONAVIRUS HOTLINE (BDAACH)
AVAILABLE 7 a.m. - 6 p.m. (7 days a week)
COMMERCIAL 050-3337-2556 - (Korea)
DSN (315) 737-2556
24/7 Language Interpretation Service (TRICARE)
Call Tricare's 24/7 language interpretation service if you need help navigating Korean Hospitals.
COMMERCIAL 080-429-0880 - Select option 1 and ask for an interpreter
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The 2019 novel coronavirus, or 2019-nCoV, is a new respiratory virus first identified in Wuhan, Hubei Province, China. The novel coronavirus is a new virus and part of a large group of viruses that infect people and while normally causing a mild respiratory disease - such as the common cold - it can potentially be deadly. Signs and symptoms of this coronavirus illness include fever, cold spells, cough, difficulty breathing, chills and muscle pains. Be advised that this is cold and flu season, and the coronavirus shares similar symptoms to both these illnesses.
Preventive Measure Tips/Guidelines
Follow HPCON measures and core tenets: Protect Yourself, Protect the Bubble and Protect Others.
However, if you are feeling sick or ill, do not come to work and follow the below guidelines:
Review some of our frequently asked questions below in relation to HPCON Guidelines.
Feel free to call the USFK Novel Coronavirus Hotline at Brian D. Allgood Army Community Hospital at 050-3337-2556 (Commercial, Korea) or via DSN at (315) 737-2556. This hotline is available from 7 a.m.- 6 p.m., 7 days a week.
If you're at a Korean Hospital and need language interpretation services, call Tricare's 24/7 at 080-429-0880, select option 1 and ask for an interpreter
If the current HPCON requires you to obtain a ETP, please reach out to your/your spouse's chain of command for ETP submission guidelines. Please note that an O6 or civilian equivalent is required for ETP approval.
Please visit the installation's Facebook page or website for information on the current status for their facilities.
Click here to jump to the list of social media for each installation.
Please look at the current HPCON guidelines for your area to see if certain activities are allowed. The current HPCON status is indicated in the red box above. If you have a question about a specific activity/location or are unsure if it is authorized or not authorized, please reach out to your/your spouse's chain of command for approval. Note: an ETP approved by an O-6 (or equivalent) may be required.
Bubble-to-bubble travel means that you are traveling from one installation to another or from your home to your workplace/installation. Check the current HPCON guidelines to know if bubble-to-bubble travel is authorized.
All USFK associated personnel (Service Members, Family Members, Civilian Employees, Contractors, and Retirees) wanting to quarantine at a location other than a dedicated quarantine facility must have a "Quarantine Action Plan" signed by an O-6 or civilian equivalent from their Korea based military unit or civilian organization. Retirees are authorized to sign for themselves and their family members. Arriving personnel, which reside in the immediate area, after providing a sample for their first COVID test will be released to their unit/organization’s representative provided they have a signed "Quarantine Action Plan". Installations are authorized to hold arriving personnel that do not reside in the immediate area until after the results of the first COVID test are returned. Visitors without one of the following documents: CAC, A-3 Visa/Immigration Card, SOFA verification Stamp, will follow ROK government procedures on arrival.
Click here to download a sample Quarantine Action Plan
A visitor, even if they have a military ID card, are required to follow ROK guidelines in regards to quarantine as they are utilizing a Visitor visa. Please visit the U.S. Embassy's Website for current guidelines regarding ROK quarantine.
If you do not see your question answered here, please reach out to your/your spouse's chain of command for further guidance.
Make sure to follow us on social media to find up-to-date messages and information about COVID-19 through our various social media channels below:
Also make sure to keep an eye on installation social media for up-to-date messages and information about COVID-19 for the various USFK installations, as they may have additional regulations in place.
Sign Up for COVID Alerts
DoD COVID Symptom Checker
Call USFK COVID Hotline
COVID-19 News Archive